FAQ’s

Are there any side effects to the treatment?
Like most manual therapy the most common osteopathy side effect is mild to moderate soreness for 24-48 hours after treatment. Osteopaths work very hard to make treatment as painless as possible, but you may experience some discomfort during some parts of the treatment and after treatment. Your osteopath will warn you if they think that the technique that they are about to use is likely to be uncomfortable and will stop if you tell them that you are feeling too much pain.

What is your cancellation policy?
Wherever possible we do require 24 hours notice to cancel or reschedule your appointment or we do charge a cancellation fee of the cost of the appointment miseed. If outside of hours please leave a message or email to avoid the cancellation fee.

Can I use my medical insurance cover?
We are covered by most private healthcare insurance companies. Please check with your provider to ensure they cover you for osteopathy. Some insurers require referral from your GP first. We are registered with the following insurers: CIGNA, WPA, AVIVA, Simply Health, Pru Health.
We ask patients to please cover the fees for their treatment and reclaim the cost from their insurer.

Will I have to get undressed? What should I wear?
As with any medical examination, you will probably be asked to undress to your underwear, so please wear something you are comfortable in. For example, some patients opt to wear shorts and sports clothing but underwear is fine.

What is the difference between Osteopathy, Physiotherapy and Chiropractic?
Fundamentally all of the above aim to help relieve pain and aid recovery from injury. Osteopaths are primary health care practitioners, complementary to other medical practices. They have the ability to diagnose and treat most musculoskeletal dysfunctions. Osteopathic treatment sessions are often more gentle and usually involve a holistic approach with more treatment of soft tissues, muscles and ligaments with manipulation of joints than chiropractic sessions.
Chiropractors treat the same areas as osteopaths but concentrate particularly on the spine. They don’t do as much work on muscles and tend to do more clicking of joints so their treatments sessions are often shorter.
Physiotherapists tend to be more experienced in working with people who have had operations or need exercise and rehabilitation to restore their normal function. Physiotherapists apply therapeutic techniques and intervention in order to assist recovery of functional limitation and disability following injury and disease.

How many appointments will I need?
The number of appointments required varies according to the patient’s needs. Some patients may require just one appointment; whereas others may require several. However, we aim to keep your appointments to a minimum. Sometimes it’s necessary to assess the response to the first treatment before a realistic idea as to how many visits might be required.

Do I need a referral from my GP?
No, although some people are referred by GP’s, specialists, health visitors or midwives, most of our patients are self referring. However, some insurance companies require you to see your GP first.

Satisfaction
We want you to be completely satisfied. If for any reason you need to discuss any aspect of your care with us, please contact us.